Privacy Policy

The website is operated by Joysleep Furniture Ltd which is responsible for the processing of your personal data as per the new GDPR regulations enforced in May 2018. We regard your data and its privacy as very important. This privacy policy describes the information we may collect from you and the purpose for our collection of it. Any personal information that you provide to us via this website will be dealt with in accordance with this privacy policy and with the new GDPR regulations.

We will treat all your Personal Information as confidential and will only share it as per this agreement. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection laws and consumer legislation.

When you order products through this Website or when you speak to our customer services personnel for ordering through telephone, we will ask you to input and or will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password (where applicable). We may also collect information about where you are on the internet, pages of our website viewed during your visit and any search terms that you entered on our website. We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office.

We gather this information to allow us to process your order and provide you with the best possible service. The relevant information is then used by us, our agents and sub-contractors to authenticate your identity, to validate your debit or credit card, to authorise the transaction and to communicate with you on any matter relating to the provision of the service in general. We may also use your personal data to search the files of credit reference agencies that record the search and may share information about you with lenders and relevant third parties. We may check your details with police, fraud prevention agencies or other regulatory bodies and if we suspect fraud, we will forward it to the authorities as prescribed by law. You specifically authorise us to transmit information to or to obtain information about you from third parties for all these purposes.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you subscribe to our newsletter you will receive the information from Joysleep Furniture Ltd by e-mail about the products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, please ensure that you unsubscribe from the register. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us or telephoning us between 10.00 am to 5.30 pm weekdays.

Your Personal Information may be disclosed to other businesses and to reputable third parties who will help process your order (like warranty, delivery companies). Joysleep Furniture Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of Joysleep Furniture Ltd for mailing or marketing purposes.

We use Cookies to identify and keep track of your recent shopping session to personalise your experience. It is used only in relation to this website and not in relation to any other websites you may visit. We will use the information collected in this way to tell you about services or products which might be of interest to you when you make further visits to our website. If you do not want your personal computer to accept cookies or want to delete any cookies that are already on your personal computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies in order to delete them or to disable your personal computer from accepting them.

Please check back frequently to see any updates or changes to our privacy policy. Should you wish to contact us regarding our Website or Privacy Policy please do so.

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